Maintenance Service Contracts for EquipmentSold with Two Dimensional Warranties

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Maintenance Service Contracts for EquipmentSold with Two Dimensional Warranties

ABSTRACT
This paper deals with maintenance service contracts for equipment (such as dump trucks) soldwith two dimensional warranties. We consider a situation where an agent offersseveral maintenance
contract options and the owner of the equipment has to select the optimal option. As the availability ofthe equipment is a critical measure for attaining the owner’s business objectives, the maintenance contractoptions offered need to ensure a high availability of the equipment. We study three maintenance serviceoptions considering the availability target from both the owner and OEM point of views and use anon-cooperative game formulation to determine the optimal price structure (i.e., the contract price andrepair cost) for the OEM and the optimal contract option for the owner.

Statement of Responsibility

Author(s)

U. S. Pasaribu - Personal Name
H. Husniah - Personal Name
B. P. Iskandar - Personal Name

Edition

Call Number

658 HEN a

Subject(s)

Availability
non-cooperative game theory
Jurnal Internasional
Jurnal Internasional Teknik Industri
International Journal
maintenanceservice contract
two dimensionalwarranties

Classification

600

Series Title

GMD

Text

Language

Indonesia

Publisher

Quality Technology & Quantitative Management

Publishing Year

2016

Publishing Place

Bandung

Specific Detail Info

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APA Citation

U. S. Pasaribu. (2016).Maintenance Service Contracts for EquipmentSold with Two Dimensional Warranties.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd