hey aku disini show_detail H. Husniah Primary Author B.P. Iskandar Primary Author N.F. Sa’idah Primary Author U.S. Pasaribu Primary Author A. Cakravastia Primary Author mixed material bibliography Elsevier Ltd. All rights reserved 2022 monographic en English

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The number of pages of the book is 17 pages Abstract This paper deals with warranty and maintenance service contracts for repairable products, which involve three parties – i.e., Manufacturer, Service Agent (SA), and Consumer. Six maintenance service contract (MSC) options are proposed and examined, which include an option where the manufacturer sales a package of a product and maintenance services (known as a product service system). The study of MSCs is done from three different perspectives — the Manufacturer, the SA, and the customer. The goal for the study is to determine the optimal price of each option and to select best option (for the consumer), which maximize profits which are a common interest of the three parties involved. The decision problems for the three parties are modeled using a Stackelberg game theory formulation. As the decision problems are interdependent, then the bi-level optimization formulation is used to find best solutions. A genetic algorithm is used to obtain the best solution (including the best price for each option offered and the best option for the consumer). Numerical examples examining six cases are presented to illustrate the best solution. warranty Genetic algorithm Bi-level optimization Maintenance service contract Game theory International Journal Jurnal Internasional Teknik Industri Jurnal Internasional 600 Repository Fakultas Teknik Sistem Repository Elektronik Skripsi dan Penelitian Dosen Fakultas Teknik 658 HEN a JITI.2022.001 My Library 658 HEN a Warranty and maintenance service contracts for repairable products Cover_-_5._Warranty_and_maintenance_service_contracts_for_repairable_products.jpg.jpg 890 2022-08-31 14:23:18 2023-03-27 19:51:29 machine generated