Turnitin: Service contract management with availability improvement and cost reduction U. S. Pasaribu Primary Author H. Husniah Primary Author B. P. Iskandar Primary Author mixed material bibliography 2022 monographic Volume 10 No. 1 en English
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 Abstract This paper deals with a maintenance service contract for a warranted product. A situation where an agent offers more than one service contract options is considered and the optimal option is selected by the owner of equipment (a company). This case is typically found in the mining industry where the Original Equipment Manufacturer (OEM) is the only maintenance service provider. As the availability of the equipment is directly influenced the revenue of the company, hence the availability target of the equipment needs to be included. In this paper, the maintenance service contract considering the availability target is studied from both the owner and OEM point of views and uses a non-cooperative game formulation to determine the optimal strategy (pricing structure) for the OEM, and the optimal option for the owner. Availability nNash equilibrium service contract 600 Repository Fakultas Teknik Sistem Repository Elektronik Skripsi dan Penelitian Dosen Fakultas Teknik TJITI.2022.018 My Library Turnitin: Service contract management with availability improvement and cost reduction Turnitin_-_18._Service_contract_management_with_availability_improvement_and_cost_reduction.png.png 943 2023-01-27 13:32:44 2023-03-27 18:32:00 machine generated