Turnitin:
Maintenance Service Contracts for Equipment Sold with Two Dimensional Warranties
U. S. Pasaribu
Primary Author
H. Husniah
Primary Author
B. P. Iskandar
Primary Author
mixed material
bibliography
2022
monographic
en
English
Abstract
This paper deals with maintenance service contracts for equipment (such as dump trucks) sold with two dimensional warranties. We consider a situation where an agent offers several maintenance contract options and the owner of the equipment has to select the optimal option. As the availability of the equipment is a critical measure for attaining the owner's business objectives, the maintenance contract options offered need to ensure a high availability of the equipment. We study three maintenance service options considering the availability target from both the owner and OEM point of views and use a non-cooperative game formulation to determine the optimal price structure (i.e., the contract price and repair cost) for the OEM and the optimal contract option for the owner. © ICAQM 2014.
U. S. Pasaribu
H. Husniah
B. P. Iskandar
600
Repository Fakultas Teknik Sistem Repository Elektronik Skripsi dan Penelitian Dosen Fakultas Teknik
TJITI.2022.019
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Turnitin: Maintenance Service Contracts for Equipment Sold with Two Dimensional Warranties
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