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Developing a Conceptual Model of Implementation of Business Functions Integration in the Internal Business Process Performance
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ABSTRACT
The research used in assessing the performance of internal business processes in this study uses strategic management theory and operations management through the Resource-Based View approach, Market-Based View aspects and Organization Culture. The Banking Industry has to think about the business processes and workflows to empower employees and what they need to do to stay competitive in the face of rapidly changing competition. The method used in this research is a Literature Review with a descriptive approach that will produce a conceptual model. The
resulting conceptual model development was adopted from DeLone and McLean's Model about the success of the Information System which was combined with the input variables studied to produce an implementation model for the integration of business functions to improve the performance of internal business processes.
Erwin Yulianto - Personal Name
Ruhanda - Personal Name
Awan Setiawan - Personal Name
Iman Sudirman - Personal Name
Sutarman - Personal Name
Ruhanda - Personal Name
Awan Setiawan - Personal Name
Iman Sudirman - Personal Name
Sutarman - Personal Name
Vol 27
NONE
Text
English
5th ASIA International Multidisciplinary Conference
2021
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APA Citation
Erwin Yulianto. (2021).Developing a Conceptual Model of Implementation of Business Functions Integration in the Internal Business Process Performance.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd